Satisfaction, commitment, assurance, and quality.
Alhambra-Eidos has an extensive trajectory in ITC. Our experience allows us to offer the best quality in global projects and managed or cloud services. We define ourselves as a ITC service provider that integrates.
Our business areas are 100% oriented to customer satisfaction, with the highest commitment, guarantee, and quality. Our proposals are always adaptable and customized to the needs of the organizations with which we work, both in Projects and in Managed or Cloud Services.
Alhambra-Eidos's team has been established throughout many years of growth around shared values of:
Thanks to this, Alhambra-Eidos has a high customer loyalty and a staff turnover rate much lower than the industry average. Our success is based on the excellent work and the professionalism of all the workteams in our company. They are highly qualified professionals that offer a fully guaranteed service to the most demanding organizations.
Our company is oriented towards excellence. It maintains ISO20001 Service Management and ISO27001 Security Management standards for all its IT Management, Cloud, Communications Convergence, and Multiservice Network services. Also, with more than 10 years of the best software development models, we have obtained the Level 3 SPICE ISO 15504 certification. Since 2005, the company has maintained the ISO9001 quality certification in all of its operational processes.
Alhambra-Eidos is composed of several companies that have been part of a global project and have helped with the group's growth and expansion.
The companies that today conform Alhambra-Eidos go back to 1991, in the case of Grupo Eidos Consultoría Informática, S.L.U. (IT solutions), and to 1992, in the case of Alhambra Systems S.A (system, network, and communications infrastructures installation and management projects). Both are companies founded by businesspeople with a long experience in technology who decided to launch a project based on providing services and on ongoing innovation.
During the 1990s, the quality of the services provided by both companies achieved prominent recognition and they got the support of partnerships with important suppliers such as Microsoft and Cisco.
In 1999, Alhambra Systems acquired CTI Phone, a company that specialized in telephone service solutions. This provided the foundation for the technological line that has become one of the company's main growth factors.
In 2000, Alhambra Systems Group merged with Prologue Software (currently Prologue S.A.), a company listed in the Paris stock exchange (PROL).
In 2002, Alhambra Systems S.A. acquired Grupo Eidos Consultoría Informática S.L.U., which provides business lines that complement those of Alhambra Systems: business and development solutions customized according to IT applications, and specialized technical training.
The integration of Grupo Eidos was a success thanks to the generated synergies. Both with CTI Phone and Grupo Eidos, the merge was performed by creating a common organization that maintained the best aspects of the two companies, with a single administrative and operating network, a single human resource management, and a single management information system.
Our company, in addition to providing IT projects and services at the national level, has during the last few years become international. We are now present in: